Privacy Policy

The Rewards Project has updated our privacy policy and have taken measures to ensure compliance with new regulations on GDPR from 25th May 2018. We are committed to protecting and respecting your privacy. Whenever you provide us with personal information we will treat your information in accordance with the law and this privacy policy. In particular, we will:

Collect information fairly.
Let you know how we will use it.
Keep information secure.

Any changes we make to this privacy policy will be posted on this page, so please check back from time to time.

Scope of this policy

This policy applies to our websites located at & (each a “Site” and together the “Sites”) and our databases The websites are collectively referred to in this policy as the “Platforms”.

Information we may collect from you

When you interact with us (examples of which are when you donate, register online, purchase from us or contact us – which includes applying for job with us or a grant from us), Rewards Project may receive personal information about you, such as your:

Email address.
Postal address.
Telephone number.

When you visit and use our Sites, we may also use cookies, and collect information about your visit that enables us to identify you and provide you with a more personalised service. For more details, please see the ‘Cookies’ and ‘How we use your information’ sections below.

We also aggregate statistics about users of our Platforms to enable us to operate more effectively, but these statistics do not include information which can identify you.

How we use your information

We use your information in a number of ways, which include:

Sending you information about Rewards Project, our activities (including our fund raising activities), our campaigns, competitions, surveys, quizzes, supporters and beneficiaries and for marketing purposes (including via Facebook and other social media channels).
Processing a donation that you have made.
Processing an order from our online shop.
Manage and use any contributions you provide to us, whether via the site or otherwise for our campaign purpose or our activities.
Dealing with entries into competitions.
Processing a grant or job application.
Responding to correspondence you have sent to us.

If you have provided us with your personal details to participate in our campaigns (for example, to set up a Giving Page), and you tell us you wish to participate in another campaign, we may use the personal details you provided to us on that previous occasion to save you having to give them to us again.

We will only contact you with marketing information by email if you have given your consent for us to do so.

We may send you marketing, fundraising and other materials by post on the basis of our legitimate business interests (which means the interests of our organisation in conducting and managing our activities to enable us to provide the best service and experience and which might include contacting you to ensure our marketing is relevant to you so that we may process your information to tailor our marketing to your interests and sending you materials that relate to our activities).

You may opt out of receiving marketing materials from us at any time. Please see the ‘Unsubscribe’ section below for more information.

If you have consented to receive marketing, we may occasionally contact you to ask if you would be prepared to help us with our market research, for which participation is purely voluntary.

Disclosure of your information

We will never sell your personal data and we do not buy personal data about people who support other charities.

We may share your information with third parties in order to provide services to you. We may also share your personal information with:

Selected third parties, including:
Business partners, suppliers, and sub-contractors, for the performance of any contract we enter into with them.
Analytics and search engine providers that assist us in the improvement and optimisation of our site and/or the provision of our services.
Where we are under a duty to disclose or share your personal information in order to comply with any legal obligations, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Rewards Project, our donors, beneficiaries, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
For employees, payroll agencies, HMRC, pension and insurance companies.

We will keep your personal information confidential and where we provide it to other third parties we will only do so under contract, on conditions of confidentiality and security, and only for the purposes for which you have provided your information to us.

Except as listed above and unless we are required by law, we won’t share financial information with third parties without your specific consent. Please note, by donating or making a purchase from our websites you are consenting to your financial and/or personal information being passed to any third party organisations necessary to process your transactions with Rewards Project, such as credit card companies, banks, and the companies that handle shipping on our behalf. We will also share your data with HMRC if you give us permission that we can claim Gift Aid on your donation.

Please be aware that any personal information you choose to post on the public areas of the site (such as the blog or social media pages) can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to make public. In addition, we are not responsible for the content you publicly post on the site that can be found via web-based search engines.

Some of our service providers may be located outside Europe, such as the U.S. or Canada, and by providing personal information to us, you consent to your information being processed on our behalf in these countries.


If you are under 16, please make sure you have your parent or guardian’s permission before you provide us with any personal information. Children under 16 must not provide us with personal information without this permission.

Third party websites

The Platforms may contain links to third party websites. This policy only applies to this website so if you follow a link to a third party website, please make sure you read the privacy policy on that website. We do not accept any responsibility for third party websites.


You have the right to ask us to stop processing your personal information, including for direct marketing purposes. If you no longer wish to receive direct marketing from us, simply follow the unsubscribe links in our emails to change your preferences or alternatively (including in relation to any other personal information that we hold) you can contact us with your request by writing to:

Rewards Project
2a Bow Lane
London EC4M 9EE


Who we are

The Platforms are owned and operated by Rewards Project whose place of business is 2a Bow Lane, London EC4M 9EE UK. Rewards Project has applied for charity status.

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